Friday, September 05, 2008

Dallas/Fort Worth Local Chapter Of Help Desk Institute

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*** ANNOUNCING ***

Dallas/Ft. Worth HDI

Analyst of the Year Award

2008-2009

Certainly there are outstanding people in your organization who deserve special recognition! Take advantage of this excellent opportunity to show your appreciation for all of the hard work they are doing on the front line of customer service.

I am pleased to announce the kick off of the 2008-2009 Dallas/Ft. Worth HDI Analyst of the Year Award Program. This program is a great chance to honor those who dedicate themselves to professionalism in serving their clients.

The recipient of this Award will be announced at the Annual Awards Banquet and Supplier Showcase, to be held on November 6th at the Las Colinas Country Club. Nominees and their guests, along with support leaders and practitioners from organizations throughout the Metroplex, will be attending this flagship event.

During the Awards Banquet, all nominees will be recognized and honored. The Analyst of the Year and two Runners Up will be announced and given a number of prizes. The D/FW Chapter's Analyst of the Year will compete regionally and have an opportunity to advance; all expenses paid, to the 2009 HDI Annual Conference and Expo in Las Vegas next year, to compete for the honor of being the Global Analyst of the Year!

All local help desks and support centers are encouraged to nominate one or two analysts. The Nomination Guidelines and Application Form is available here. A panel of distinguished local judges will carefully evaluate each nomination and select the D/FW Analyst of the Year based on many criteria, including:

  • Excellence in Customer Service
  • Performance and Quality
  • Team Orientation and Leadership
  • Dedication and extraordinary commitment
  • Communications
  • Problem solving, Technical knowledge, and Aptitude
  • Professional Development

We expect this year's event to be an even bigger success than before, but to achieve this your participation is a must! Last year we had 32 nominations from 21 different companies.

Don't wait until the last minute! Start your selection process and preparations now.

For more information about this Award Program, contact Terry Allen at Past_President@dfwhdi.org. This is also an excellent opportunity for Suppliers to showcase products specific to the help desk and support services industry. Unique sponsorship packages are available to show support of the D/FW customer service community and enjoy targeted visibility among area practitioners. For more information please contact Russell Burns, Vice President of Vendor Relations at: VP_VendorRelations@dfwhdi.org.

Best Wishes

Terry Allen, Chairman
2008 Chapter Analyst of the Year Program


Global Event Sponsor

With more than 100 locations in North America and Europe, Robert Half Technology is a leading provider of technology professionals for initiatives ranging from web development and multiplatform systems integration to network engineering and technical support. Robert Half Technology offers online job search services at http://www.roberthalftechnology.com.

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