Tuesday, June 18, 2013

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 About HDI

A UBM Tech company, HDI is the professional association and certification body for the technical service and support industry. Facilitating collaboration and networking, HDI hosts acclaimed conferences and events, produces renowned publications and research, and certifies and trains thousands of professionals each year. HDI also connects solution providers with practitioners through industry partnerships and marketing services.

Guided by an international panel of industry experts and practitioners, HDI serves a community of more than 120,000 technical service and support professionals and is the premier resource for best practices and emerging trends.

Headquartered in Colorado Springs, CO, HDI offers training in multiple languages and countries. For more information, visit www.ThinkHDI.com or call +1 719.268.0174.

Click here to learn more about HDI



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Welcome to the DFW Chapter of the HDI


Our vision is to be the premier industry association providing leadership, education, and networking for all technical support professionals and suppliers in the DFW area.

Please click here to learn more about our Missions and Guiding Values.

 

Chapter Events


June Monthly Chapter Meeting, June 20th
Join us and participate in some exciting team building exercises. For more information, click here.


Suppliers: Learn about our Chapter Partnership Packages!
Vendors: Help support the DFW HDI Chapter you've come to love! We are offering Partnership packages that include high visibility to potential customers. For more information, click here.

  Training 

HDI Classroom Training
Certification for the Help Desk, Support Center, Call Center, Service Desk
Whether you are a Help Desk/Support Center Analyst, Manager, or Director, HDI provides the certification and training to help IT service and support professionals provide excellent service, increase productivity and profitability, and decrease call times. HDI certification and training is built upon globally-recognized industry standards developed by an international committee of industry experts and practitioners.

Date

Location

Class

Member Price

Price

Register

07/22 - 07/24/13 Dallas, TX Knowledge Management Foundations: KCS Principles $1,395 $1,495 Register
08/5 - 08/6/13 Dallas, TX HDI Support Center Analyst $1,295 $1,395 Register
08/7 - 08/9/13 Dallas, TX HDI Support Center Manager $1,795 $1,895 Register
09/23 - 09/24/13 Dallas, TX Structured Problem Solving for the Support Professional $1,295 $1,395 Register
11/18 - 11/19/13 Dallas, TX HDI Support Center Analyst $1,295 $1,395 Register
12/9 - 12/10/13 Dallas, TX HDI Support Center Team Lead $1,495 $1,595 Register



* All DFW HDI training classes are sponsored by Beacon Hill Staffing Group Logo

 
 


Chapter Partners






Training Partner
Beacon Hill Staffing Group Logo

2006 Local Chapter Website Excellence Award


 

 

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