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Are
you interested in becoming a member of HDI?
Click Here to find out more!
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About
HDI
A UBM Tech
company, HDI is the professional association
and certification body for the technical service
and support industry. Facilitating collaboration
and networking, HDI hosts acclaimed conferences
and events, produces renowned publications and
research, and certifies and trains thousands
of professionals each year. HDI also connects
solution providers with practitioners through
industry partnerships and marketing services.
Guided
by an international panel of industry experts
and practitioners, HDI serves a community of
more than 120,000 technical service and support
professionals and is the premier resource for
best practices and emerging trends.
Headquartered in Colorado Springs, CO, HDI offers
training in multiple languages and countries.
For more information, visit www.ThinkHDI.com
or call +1 719.268.0174.
Click
here to learn more about HDI
Questions, Comments, Suggestions?
Email the Webmaster
Email
the Chapter President
Keep up with the latest trends
Check out new surveys
and reports added monthly
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Welcome to the DFW Chapter
of the HDI |
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Chapter
Events
June Monthly Chapter Meeting, June 20th
Join us and participate in some exciting team building exercises. For more information, click here.
Suppliers: Learn about
our Chapter Partnership Packages!
Vendors: Help support the DFW HDI Chapter you've
come to love! We are offering Partnership packages
that include high visibility to potential customers.
For more information, click here.
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HDI Classroom Training
Certification for the
Help Desk, Support Center, Call Center,
Service Desk
Whether you are a Help Desk/Support
Center Analyst, Manager, or Director,
HDI provides the certification and
training to help IT service and support
professionals provide excellent service,
increase productivity and profitability,
and decrease call times. HDI certification
and training is built upon globally-recognized
industry standards developed by an
international committee of industry
experts and practitioners.
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Date |
Location |
Class |
Member Price |
Price |
Register |
| 07/22 - 07/24/13 |
Dallas, TX |
Knowledge Management Foundations: KCS Principles |
$1,395 |
$1,495 |
Register |
| 08/5 - 08/6/13 |
Dallas, TX |
HDI Support Center Analyst |
$1,295 |
$1,395 |
Register |
| 08/7 - 08/9/13 |
Dallas, TX |
HDI Support Center Manager |
$1,795 |
$1,895 |
Register |
| 09/23 - 09/24/13 |
Dallas, TX |
Structured Problem Solving for the Support Professional |
$1,295 |
$1,395 |
Register |
| 11/18 - 11/19/13 |
Dallas, TX |
HDI Support Center Analyst |
$1,295 |
$1,395 |
Register |
| 12/9 - 12/10/13 |
Dallas, TX |
HDI Support Center Team Lead |
$1,495 |
$1,595 |
Register |
* All DFW HDI training classes
are sponsored by 
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