DFW HDI - D/FW Chapter of HDI

Thursday, July 02, 2009

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HDI

ICMI

itSMF DFW LIG

Association of Support Professionals

Call Center Networking Group International

About HDI

HDI is the world's largest membership association for help desk, technical support and IT service management professionals and is the industry's premier certification and training body.

Click here to learn more about HDI

Premier Partners:

Chapter Partners:

KR Consulting Call Center Help Desk Consulting and Training

Welcome to the DFW Chapter of the Help Desk Institute

Our vision is to be the premier industry association providing leadership, education, and networking for all technical support professionals and suppliers in North Texas.

Please click here to learn more about our Missions and Guiding Values.

Training

HDI Classroom Training
Click here to see our Training Schedule.

		Chapter Events

Changes to June Monthly Chapter Meeting, Thursday, June 18th, 2009
This month's chapter meeting is titled "Roundtable Discussions: Work @ Home: Alternative Channels to Phone and Agent Metrics". We will be hosted at CompuCom Systems. For more information, click here.

Perot Systems Awarded 2009 Team Excellence Award
Plano, Texas based Perot Systems Corporation has been awarded the 2009 HDI Team Excellence Award. For more information, click here.

Suppliers: Learn about our Chapter Partnership Packages!
Vendors: Help support the DFW HDI Chapter you've come to love! We are now offering Partnership packages that include high visibility to potential customers. For more information, click here.

Questions, Comments, Suggestions?
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